start:reports:system_health:missing_transactions
Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| start:reports:system_health:missing_transactions [2018/10/30 11:42] – Troy | start:reports:system_health:missing_transactions [2020/03/12 11:31] (current) – Kane | ||
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| You are most likely here due to our system health check indicating that one or more missing transactions have been detected within our system. | You are most likely here due to our system health check indicating that one or more missing transactions have been detected within our system. | ||
| - | There is no need for concern as part of this check was to record the transaction number(s) so that the till can retransmit the sale data to for processing. This should happen automatically providing the required programs are running on the POS. These programs are FTPtrans and CloudHQ POS Tools. | + | There is no need for concern as part of this check was to record the transaction number(s) so that the till can retransmit the sale data for processing. This should happen automatically providing the required programs are running on the POS. These programs are FTPtrans and %%CloudHQ%% POS Tools. |
| - | You are able to check that these programs are running by utilising our till status page [[https:// | + | You are able to check that these programs are running by utilising our till status page [[https:// |
| + | |||
| + | We will be adding these checks for running programs (among other checks) as part of our ongoing updates to the system health module and so in the future, the system health page will indicate exactly where the problem is. | ||
| If you have any queries, please contact your support provider. | If you have any queries, please contact your support provider. | ||
start/reports/system_health/missing_transactions.1540860134.txt.gz · Last modified: 2018/10/30 11:42 by Troy
