• Alteration of order outside of the POS customer order screen will result in data variations between cloudhq and POS - therefore ensure all items, discounts etc are altered inside the customer order screen.
• Only works with Customers data, not Accounts.
• All CloudHQ users will see all orders from all branches
• Can only run Customer Orders feature on one till in a multi till environment.

These will need to be added as freetext attached to an item

The only way to part deliver an order is to split the order into two parts on the POS.

Open the existing order on the POS and then remove any items not going to be delivered.

Finalise the order for the deliverable items.

Create a new order for the balance items

Deleting an order on the POS is the primary way to delete an order.

Deleting from CloudHQ will prompt user to refund the customer for the item or to make order adjustments as required on the POS.

Cannot delete a dispatched order as this is deemed completed.