Differences

This shows you the differences between two versions of the page.

--- start:reports:system_health:files_to_download [2018/10/30 11:06] – Troy
+++ start:reports:system_health:files_to_download [2018/10/30 11:35] (current) – Troy
@@ Line 1: / Line 1: @@
 ====== Files To Download ======
-You are most likely here due to our system health check indicating that one or more files exist on the CloudHQ system awaiting download.
+You are most likely here due to our system health check indicating that one or more files exist on the system and are awaiting download.
-To rectify this, you can wait until you run the End Of Day process which will then download these files.
+To rectify this immediately, you can locate and press the 'Sync with Cloud' (or equivalent) button on the POS - this is most commonly located in a manager screen.
-Alternatively, you can locate and press the 'Sync with Cloud' (or equivilent) button on the POS - this is most commonly located in a manager screen.
+Alternatively, you can wait until you run the End Of Day process which will then download these files.
+If the problem persists, please contact your support provider for assistance.

CloudHQ4 Manual